FAQ
Orders &Shipping
Orders are typically processed within 3–5 business days (not including weekends or holidays). You’ll receive a shipping confirmation email with tracking information once your order has shipped.
At this time, we currently ship within the United States only.
Once a package is marked “delivered” by the carrier, we are not responsible for lost or stolen packages. We recommend checking with your local post office or neighbors.
Product Information
No, not all items are handmade by me. While some of our apparel and accessories are originally designed in-house, other products are carefully sourced from trusted partners who share our commitment to quality and cozy, bookish charm. Each piece is selected with love!
Some collections are limited edition, while others may restock seasonally. Follow us on Instagram and Tik-Tok or join our newsletter for restock updates.
Returns & Exchanges
All sales are final. Due to the small-batch nature of our products, we do not accept returns, exchanges, or cancellations once an order has been placed.
If your order arrives damaged or incorrect, please email us at rosa@rootedbookloverco.com within 5 days of delivery with photos of the product and packaging. We’ll review the issue and work on a solution right away.
Order Changes & Cancellations
Because orders are often processed quickly, we are unable to guarantee changes or cancellations after checkout. Please double-check your order before submitting it.
Payment & Discounts
We accept all major credit/debit cards and Shop Pay.
Only one discount code can be applied per order.
Eco-Friendly Packaging
Yes! We are proud to use eco-conscious packaging materials whenever possible. Our mailers, tissue paper, and packing supplies are either recyclable, biodegradable, or made from recycled materials. Each package is prepared with care to protect your order while being kind to the planet.
As a brand rooted in mindfulness and creativity, we believe in taking small steps that make a difference. Choosing sustainable packaging is one of the ways we honor the world we share — because cozy moments feel even better when they’re eco-friendly.
Thank you for supporting a small Latina-owned business rooted in cozy reading moments and community love!
